FAQ
We have an undying passion for helping you find the most important dress of your life and offering up a world-class experience, all while relaxing in the most chic and laid-back environment. We consider every bride we meet a new friend and a part of our family, so sit back, relax, and enjoy every moment of your dress shopping experience. You and your crew will be accompanied by complementary refreshments to enjoy during your visit in our brand new space. We want you to feel like you are in the comfort of your own home, which is why we have gone above and beyond with our decor and furnishings to create a moody and sexy vibe, so take it all in!
We do require appointments, as we want to provide you with our undivided attention. Our space is limited, and we pride ourselves on our one-on-one consultations. Click HERE to make an appointment!
Bridal appointments are each an hour and a half, unless you schedule a VIP appointment or VIP appointment with Colby John. We schedule this time with each bride so you can work with one of our consultants one-on-one. If you need more time, we can always schedule you a follow-up appointment!
This is up to you, of course! However, we do ask that you keep your entourage small – for your own sanity. One to three people who know you best will often ensure a good time for all and a happy (and stress-free) bride-to-be. Your appointment details will provide you with more information on the max number of people you can bring. Also, while we love kids - we ask that Ivory be kept an adult-only experience.
*Immobile infants are fine! :)
Our price range is $1200-$7000+, but the average with most gowns is between $2000-$4500. Don't hesitate to call or email us with any questions regarding specific styles that may sit within your budget!
Our samples range from a Bridal size 6-18. Most dresses will be sizes 8-12. We can order sizes 0-32.
Yep! While your gown is made to order, it is based on a standard size chart. Most gowns will need at least minimal alterations (ie, a hem and straps, etc) to make them fit you perfectly.
We recommend that you begin shopping 10-12 months before the big day. While some designers work well with tight timelines, it's best for you to order early!
Yes, you can! We are primarily a special order boutique, but we have a large inventory of gowns available for purchasing off the rack.
Yourself, a well-fitting pair of nude undies, a good attitude, an open mind, and a supportive group to help you make your decision!
Please arrive at the time your appointment is scheduled for. We book up fast, and we often have appointments immediately before you (especially on a Saturday), and we will most likely not be able to accommodate you early.
While we recommend a maximum of 4 guests, we want you to be able to bring your key decision-makers and people you love the most with you. Please schedule the appointment that will best suit your group size. We want to make sure all our guests are comfortable and we all are courteous of other appointments.
We can only offer a discount during a special event or trunk show. Your stylist will be able to let you know of any promotions that might be available.
As a small business, we cannot run the risk of losing the ability to carry one of our designers due to unauthorized discounting.
It varies by designer, but we recommend at least 8-10 months prior to the wedding date to ensure time for alterations. Creation time is usually 6-7 months, and we recommend having the dress in your hands 2-3 months before your wedding!
That said, we happily work with brides on a timeline.
Full payment is due at the time of purchase.
Ivory Bridal Co. carries a selection of each designer's collection, but trunk shows give our brides the chance to view the newest collection-often times with a discount. These events last 1-3 days and tend to book up quickly. If you are interested in a specific designer, we urge you to make an appointment for their show.
All purchases are final sale and cannot be returned or exchanged. We will aim to ensure you are satisfied and love everything before you leave the boutique because we want happy brides!